shipping & returns
Orders will ship after the normal processing time. Packages should be received 3-5 business after the package has been shipped. All shipping fees will be a flat rate of $10 per order.
All sales are FINAL and there are no refunds allowed. If you are dissatisfied with your purchase, you are allowed to exchange within 7 days of receipt of the package. Exchange request will need to be submitted by email. All exchanges not received within 7 days after receipt of package will be disqualified for exchange. All Hair must be in its natural state meaning no dye, no chemicals, or unraveling/cutting of the wefts. The customer will be responsible for all shipping fees incurred for the returned package.
Processing time is 5-7 days after the order is submitted. Order processing begins the next business day after the order is submitted. As a result, Order modifications are not permitted after an order is submitted. This includes changes to product, shipment methods, addresses, cancellations, etc.